Terms of Use

Effective Date: October 1, 2026
Last Updated: October 1, 2026

Welcome to Envisioning Wellness LLC ("we," "us," "our"), a mental health practice run by Dorothee Tshiela, MA, LPCC. These Terms explain the rules for using this website, our digital resources, and our online services. Please read them with our Privacy Policy and Notice of Privacy Practices.

1. How these Terms fit with therapy

  1. These Terms cover the website and our digital resources.

  2. If you are a therapy client, you also sign a client agreement and informed consent form. That form governs your therapy. If these Terms and the signed form conflict about your therapy, the signed form controls.

  3. Using this website does not make you a client. Our professional relationship starts only after intake, our acceptance of you as a client, and your signed consent.

  4. Nothing on this website is a substitute for professional care. Articles, blog posts, videos and worksheets are general information. They are not therapy, diagnosis or medical advice for you.

2. Who can use our services

  1. Our therapy services are for adults age 18 and older.

  2. You agree to follow these Terms and the laws that apply to you.

  3. If you do not agree, please do not use the website.

3. Where we can provide telehealth

We are licensed to provide telehealth mental health services to clients who are physically located in:

  1. Minnesota

  2. Wisconsin

  3. North Dakota

  4. Washington

  5. New Jersey

  6. Texas

You must be physically in one of these states at the time of each session. At the start of every session we will confirm your location. If you are in another state, we cannot hold the session as therapy. We will help you reschedule.

Dorothee Tshiela holds licenses in these states. You can check them with each state licensing board.

4. Crisis and emergencies

We do not provide emergency or crisis services. If you are in danger or having a mental health emergency:

  1. Call 911 or go to your nearest emergency room.

  2. Call or text 988 (988 Suicide & Crisis Lifeline).

  3. Text HOME to 741741 (Crisis Text Line).

We do not offer after-hours crisis response. We reply to non-urgent messages within 2-3 business days.

5. Your account and the client portal

Our secure client portal is provided by SimplePractice, which you can reach from the Client Portal link on this website. If you have an account:

  1. Keep your login details private.

  2. Give accurate and current information.

  3. Tell us right away if someone uses your account without your permission.

6. Your responsibilities for telehealth

  1. Have a device and internet connection that works for video or audio sessions.

  2. Join from a private place.

  3. Have a backup plan, such as a phone number, if technology fails.

  4. Consent to telehealth is part of your signed informed consent form. It is not given by using this website.

7. Fees, billing and cancellations

You agree to pay the fees for services as set out in your client agreement. Clients receive our cancellation policy in their intake documents in the client portal. See our fee schedule, cancellation policy, and No Surprises Act Notice.

8. Contacting us safely

  1. Do not send private health details through the website contact form or regular email. They are not secure.

  2. Use the secure client portal for anything about your care.

  3. The contact form is for scheduling questions and general questions only.

9. Recording and technology

  1. We do not record sessions unless you give written consent first.

  2. We do not use artificial intelligence tools to record, transcribe or summarize sessions.

10. Acceptable use of the website

You agree not to:

  1. Try to get into our systems without permission.

  2. Disrupt or interfere with our website, servers or networks.

  3. Copy, resell or republish our content, except as section 11 allows.

  4. Pretend to be another person or organization.

  5. Use our services for anything illegal.

  6. Send viruses or other harmful code.

11. Our content and your license

  1. The text, graphics, logos, images, audio, video, worksheets and other content on this website belong to Envisioning Wellness LLC or its licensors. U.S. and international copyright law protects them.

  2. You may view the website and use it for its intended purpose.

  3. Resources we mark as downloadable may be downloaded and printed for your own personal, non-commercial use.

  4. You may not edit, resell or share our content as your own, or use it commercially, without our written permission.

  5. Clinicians and educators who want to use our materials with clients or groups should ask us first at dorothee@envisioningwellness.com

12. Digital products, videos and workshops

We may offer worksheets, guided practices, videos, trainings and other digital products. Squarespace Payments processes those purchases.

  1. These products are educational and are not therapy.

  2. A purchase gives you a personal, non-transferable license for your own use. Applicable taxes, including sales tax where required by law, are calculated at checkout.

  3. Refunds: Digital downloads are delivered right away, so all sales are final. If a file is damaged or you cannot open it, contact us within 14 days and we will fix the problem or refund your purchase..

  4. Please do not use a guided practice while driving or doing anything that needs your full attention. If a practice brings up distress, stop and use the resources in section 4.

13. Links and other people's content

  1. We may link to other websites. We do not control them and are not responsible for their content or privacy practices. This includes YouTube. Our channel, Envisioning Wellness: Guided Practices (youtube.com/@EnvisioningWellness), offers free guided practices. They are not psychotherapy, they are not EMDR therapy, and they do not replace care from a licensed professional. YouTube's terms and privacy policy apply when you use it. YouTube may show ads or other third-party content on or next to videos, even where we have not turned on ads ourselves. Ads are not endorsements by us. Please do not share personal health information in comments. We do not give therapy or advice in comments.

  2. Comments and other content from other people are their own views. We do not endorse them. Some links to books and other products are paid links. If you buy through one, we may earn a small commission at no extra cost to you. Buying any product is never required for therapy.

14. Privacy

  1. Our Privacy Policy explains how we handle website information, including cookies and analytics. You can change your choices through "Cookie Preferences" in the website footer.

  2. Our Notice of Privacy Practices explains how we handle the health information of our clients. That notice governs client health information.

15. Disclaimers about the website

This section covers the website and digital resources only. It does not limit our professional duties to our clients or the standard of care for therapy.

The website and digital resources are provided "as is" and "as available." To the fullest extent the law allows, we do not make warranties of any kind about them, including warranties of merchantability, fitness for a particular purpose and non-infringement.

16. Limit of liability for the website

This section covers the website and digital resources only. To the fullest extent the law allows, Envisioning Wellness LLC is not liable for indirect, incidental, special, consequential or punitive damages, or loss of profits, data or goodwill, from your use of or inability to use the website or digital resources. It does not limit liability for our professional services where the law does not allow that.

17. Your responsibility for website misuse

You agree to cover claims and costs that come from your misuse of the website or your breach of these Terms. This does not apply to your use of therapy services.

18. Ending access

  1. We may suspend or end your access to the website or an online account if you break these Terms. We will give notice when we reasonably can.

  2. Ending therapy is a separate matter. It follows your signed client agreement and our professional and ethical duties. These include giving notice, giving referrals, and helping with continuity of care. Either of us may end therapy under that agreement.

  3. Terms that should last after access ends will last.

19. Governing law and disputes

  1. Minnesota law governs these Terms, without regard to its conflict-of-law rules. This applies to the extent the law of your state allows. Nothing here takes away rights that the law of your state gives you and that you cannot waive.

  2. If a dispute comes up about the website or digital products, please contact us first. We will try to resolve it in good faith.

  3. Unresolved disputes about the website or digital products will be brought in the state or federal courts for Dakota County, Minnesota. This does not limit your rights under the law of your state.

  4. These Terms never prevent you from filing a complaint with a state licensing board or a government agency, or from using small claims court.

  5. Disputes about therapy services follow your signed client agreement.

20. Changes to these Terms

We may update these Terms. For material changes we will:

  1. Post the new Terms and change the "Last Updated" date.

  2. Give at least 30 days' notice before the change takes effect.

  3. Email current clients when a change affects them.

If you keep using the website after the change takes effect, you accept the new Terms. Changes do not affect your signed client agreement unless you agree to them.

21. Accessibility

We want these services to work for people with disabilities. See our Accessibility Statement or call (952) 314-8364 to ask for help or an accommodation.

22. Other terms

  1. If a part of these Terms is found unenforceable, the rest stays in effect.

  2. These Terms, our Privacy Policy, our Notice of Privacy Practices and any other legal notices we post make up the whole agreement about use of the website. Your signed client agreement covers therapy.

  3. Additional terms may apply based on your state. We follow the state rules that apply to our telehealth services.

23. Contact us

Envisioning Wellness LLC
Dorothee Tshiela, MA, LPCC (She/Her/Hers)
3470 Washington Drive, Suite 216, Eagan, MN 55122
Phone: (952) 314-8364
Email: dorothee@envisioningwellness.com
Fax: (952) 213-6042
Secure communication: client portal (clients only)
Hours: by appointment